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treVolo 30day Money back


Want to know more about electrostatic technology and why you’ll get superior sound?


At BenQ we are confident that you will be fully satisfied with your BenQ treVolo Electrostatic Bluetooth® Speaker or you may return it within 30 days from the date of purchase for a full refund of the purchase price. 

This offer guarantee only applies for treVolo purchases made at


BenQ treVolo Electrostatic Bluetooth® Speaker Risk-Free 30-Day Money-Back Guarantee  

The item must be returned in its original condition, in the original boxes, and with all paperwork, parts and accessories to ensure full credit. 

How to Return

  1. To initiate a return, Send the details below to Please use your sales order no as the email subject.

  2. A BenQ Customer Care Representative will contact you to understand the reasons for your wish to return the product and will email you a Startrack consignment label and a Return Merchandise Authorization (RMA) number.

  3. Returns received without an RMA number or shipped via a different carrier instead of using theStartrack consignment label will be subject to a 15% restocking fee.

  4. The item must be returned within seven (7) days from the date the BenQ Customer Care Representative contacts you.

  5. The credit card used for the purchase will be refunded within fourteen (14) days from the date the product is received, tested and deemed to be in good working condition.

  6. Returns received with missing parts or substantial damage beyond normal usage wear and tear will be subject to fees (which will be deducted from the refund).

  7. Orders involving multiple treVolo Electrostatic Bluetooth Speakers may only have one (1) unit eligible under the Risk-Free 30-Day Money Back Guarantee.


Limited to one (1) Risk-Free 30-Day Money Back Guarantee item per household.       

BenQ treVolo 30-Day Money Back Guarantee Form       
We’re sorry you weren’t completely satisfied with your treVolo experience! 

First name:

Last name:


Phone number:

When did you purchase the treVolo?*

Why are you returning your TreVolo?*